Get in Touch
We’re Here to Help
At BEXLUMIRA™, we want every part of your shopping experience to feel simple, clear, and comfortable.
Whether you need help with an existing order, have a question about one of our pet apparel pieces, or simply want to learn more about our store, our customer care team is happy to assist.
We aim to respond to customer inquiries as promptly as possible during our regular support hours.
Customer Care
Email Support
service@bexlumi.com
For the fastest response, please contact us by email with as much detail as possible about your question or request.
Support Availability
Monday – Friday
9:00 AM – 5:00 PM
Saturday – Sunday
Closed
Messages received outside regular support hours will be reviewed on the next business day.
Need Help With an Order?
If your message is related to a purchase, please include your order number along with the email address used at checkout.
Providing these details helps our support team locate your order more quickly and respond with the most relevant information.
You may also include:
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The product name
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A brief description of your question
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Photos, if relevant to your request
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Any additional details that may help us understand the issue
Business Information
Brand: BEXLUMIRA™
Company: Parisian Pet, LLC
Customer Service: service@bexlumi.com
Thank You for Choosing BEXLUMIRA™
We appreciate you choosing BEXLUMIRA™ for your companion’s everyday wardrobe.
Our goal is to make petwear feel comfortable, refined, and easy to enjoy — and we’re always here to help make your shopping experience just as effortless.